How do we pay for a food truck?
When booking a food truck, we require you to pay a 30% deposit. Payments can be made in the form of a direct debit deposit. Alternatively, we also accept PayPal, Visa, MasterCard & Amex Credit Card Payments. If you have any concerns meeting the requirements, please do not hesitate to get in touch with us and we can organise an alternative arrangement.
Once we are all clear on your requirements and are agreed on the right food truck for the job, we will write up contracts and take a small booking deposit. You can then pay the remaining balance the week prior once the final numbers and menu have been finalised.
How early does the food truck arrive to set up?
Set up time will vary depending on the type of food truck you have booked. Generally, food trucks should arrive at least an hour and a half before they are scheduled to start.
If you require the food truck to be earlier than the scheduled time, please advise your consultant and we can arrange this for you.
How long can a food truck be booked for?
This will vary depending on the type of food truck you have booked and will be outlined in the contract. On average our food trucks are generally available for 2-3 hours. However, we are flexible and will work within your requirements at no extra charge. If you have any questions about the time length of a particular truck, we will be happy to discuss this with you.
Can you cater to people with special dietary requirements?
Yes, we can provide food trucks to meet your specific dietary needs – including but not limited to Halal, Kosher food, gluten free, dairy, lactose free, vegetarian, vegan and nut free.
If you have questions about booking a food truck, please contact us – we are here to help!
How does pricing work?
The price per person is determined by the selected menu items. Depending on what you are after, we can charge you by the price per item, or per person. In addition, there is also a minimum spend that we require for certain trucks to cover the costs of food and service. Generally, as a starting point, our savoury food trucks range from around $900-$1000. Our ice-cream trucks start from $600, and our desert trucks start from $800.
Week days (Monday to Thursday) are generally cheaper than weekends.
Can I taste the food before booking a food truck?
Yes, depending on the schedule of the food trucks and your dates, we can generally arrange this.
Do you offer an all you can eat option?
Yes, we can arrange an all you can eat menu, however there are some conditions that apply. If you are interested in this, please contact us and we will be happy to discuss this with you.
What are the dimensions of the trucks and do you require council approval?
On average:
- Our food trucks are 2.5m wide x 6m long x 2.7m high with a capacity of 1000 serves per hour.
- Our average trailer sizes 2.5m wide x 4m long x 2.7m high with a capacity of 700 serves per hour.
- Our average cart sizes are 2m long x 1m wide with a capacity of 500 server every 2 hours.
In addition, the food trucks also require a flat surface to set up.
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How do I book a food truck?
Booking a food truck couldn’t be easier. Call or email us for a quote with the following details:
- The food trucks name or a selection of ideas.
- Your preferred contact details
- The type of event
- Event date
- The venue name and details
It is possible that at the time of booking you may not have all the details. If so, just give as much information as you can to help us quote more accurately, then, once the food truck is booked, we can organise the details as we get nearer to the date.
Can I see the food truck somewhere before I book?
Some food trucks operators only do private events so this is not always possible. However, to help you make the best choice possible, we provide as much information about the food truck as we can on our website.
Can I hire a food truck without the food?
No, we only provide food trucks that are operated by professional operators who specialise in cuisine cooked freshly in their food trucks, vans and stalls.
I don’t know what food truck to pick?
Selecting a food truck does not need to be difficult. In most cases, it is simply a matter of picking a food truck that meets your events requirement and budget. Simply let us know the age group, the location and budget, and we will offer the most suitable options.
How much space does a food truck take up?
When it comes to space requirements, most food trucks can make any space work but it is best to let us know if you have restrictions on space.
If a cuisine type isn’t listed, are you able to make it/do you take special requests?
Pending the menu request, we can sometimes cater to special requests as most of our operators are chefs. However, there are restrictions with the truck facilities and menu items, which can be prepared for in advance.
Are there cheaper days to hire food trucks?
Yes, week days (Monday to Thursday) are generally cheaper than hiring food trucks for the weekend.